Shipping policy

Payment Policy

• Full payment is required at checkout to confirm all orders.
• Orders are processed only after payment authorization.
• Custom and event orders may require advance deposits or full payment prior to production.

Secure Checkout

Our checkout is protected with industry-standard encryption to ensure all payments are secure and confidential.

Express & Timed Delivery Upgrade

Priority or scheduled delivery windows are available for an additional fee of $20.

Delivery Service Includes:
• Professional handling and transportation
• Secure arrangement presentation
• Message card delivery
• Delivery confirmation when completed

Important Notes

Delivery times may vary due to traffic or weather conditions. If the recipient is unavailable, arrangements may be left in a secure location or with building reception when permitted.
Special Touch Floral positions delivery as a premium experience that complements the quality and luxury presentation of our floral designs.